Contact Us

APPOINTMENTS ONLY

- Gift vouchers available

- Rear underground & Opposite car parking

- Gift vouchers are also available for purchase over the phone

 

Phone

0401 307 221

Address

2/67 Jacaranda Ave,

Bradbury NSW 2560

Located inside MG HAIR DESIGN

 

Open 6 Days

Monday to Friday 9:00am - 5:00pm

Thursday 9:00am - 7:00pm

Saturday 9:00am - 4:00pm

Sunday CLOSED

 

Closed Public Holidays

Online Enquiry

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Bella Vue Beauty Professionals Policies

AGREEMENT OF ENGAGEMENT 

Life can be a real pain at times and we understand that every now and then things don’t work out as planned. 

However, we are a small business that relies on having our guests turn up to their booked appointment/s, not only so that we can pay the staff member that is at work ready to do your treatment, but also so we can pay to keep the electricity on and the doors open. 

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When you don’t attend your appointment or don’t give us enough notice that you can’t attend, that also means that we have turned away other clients because that time was allocated to you specifically for that service, which is not fair on us, or the other client/s. 

 

So to protect all of our loyal guest's appointments, to protect our business from loss of trading, and to ensure your appointment is relaxing and enjoyable, we have adopted the following salon policies. We may use discretion and waive the policy where we deem necessary. By booking with Bella Vue Beauty one automatically agrees to any agreement of engagement and is responsible to make themselves familiar with set policies. 

 

NO SHOWS / CANCELLATIONS

We greatly appreciate your support of our business and we will endeavour to provide the utmost professional service to you at every appointment. BY APPOINTMENTS ONLY.

 

All no-shows or cancelations less then a minimum of  24 hours notice of the appointment will incur a cancellation fee 50% of the treatment or the full service amount.. Booked services cannot be cancelled on arrival of appointment.

CONFIRMATION

All clients are sent a confirmation SMS/ EMAIL approximately 48 Hours plus again 24 hours prior to their appointment. Failure to confirm 24 hours prior to your appointment will result in the appointment automatically being cancelled. Please note: it is an automated system and can only receive “YES” or “NO” responses, no personal messages.

 

COMPLAINTS

As per the Small Business and the Competition and Consumer Act, any problems with your service must be reported within 7 days of the original service by phone call or in person. As per the Small Business and the Competition and Consumer Act, Bella Vue Beauty will then fix the service or replace the product at no charge, within 1(one) week of the report of the fault. Refunds not negotiable. 

INVESTMENT  

All prices include GST. All prices are from and subject to variation without notice.

GUEST EXPECTATIONS

Rude / disrespectful clients will not be tolerated. All staff reserve the right to be treated in a courteous manner. Failure to do so may result in you being asked to leave establishment by staff member / management immediately. Temporary, indefinite or permanent return will be determined.  

DISTURBANCES 

Out of respect to all of our clients who spend their hard-earned money to have valued relax and pamper time with us, Unruly and loud clients and/or their children will be asked to leave the salon. This is a quiet space, loud electronics will also be asked to be put on silent to avoid disturbances. Children are less than encouraged to attend appointment/s out of courtesy to all parties involved from clients enjoying their time out to staff members ensuring to perform satisfactory services.

 

Failure to abide by set policies set by Bella Vue Beauty at no fault to our own, will result in being unwelcome at our establishment. We thank you for your understanding, courtesy, loyalty and respect shown at all times.

 

Team Bella Vue Beauty XX